Meet us at the pick up location: 1307 Brook Bluff Rd Knightdale, NC 27545
If you have paid for drop off, we will meet you at your location.
When we do the key exchange, we will do a quick walkthrough and answer any questions.
While on your trip. Text us anytime. Seriously. We are more than happy to answer any questions that were not included in the tutorial video or Guest Hub. We are the most responsive between 9am - 9pm.
In the event that you need roadside help, refer to the app where you booked from for coverage and our roadside page for help.
When you check-out, add gas and propane and set aside all dishes and cookware that you used in a gray bin. Take out all used sleeping bags from the pillowcases.
The following activities are not allowed: Extreme Offroading Offroading is not allowed. Established grass, dirt or gravel roads are fine as long as they are flat and drivable.
Towing Towing is not allowed.
Late Check out - $120 We include a 2 hour grace period. There is a late if you do not return our unit beyond the 2 hour grace period.
Smoking - $400 Smoking inside the van is prohibited and will result in a $400 fine. Smoking at least 5 feet outside van is fine.
Unattended Awning Wind damage is one of the the most common types of damage to RV awnings. A damaged awning will cost $3000 to replace. Avoid leaving the awning during heavy winds, rain and never leave it open unattended.
