In case you need roadside assistance. Do the following:
1. Make sure that everyone is safe.
2. Notify us at 3368750221
3. Call roadside assistance.
If your included roadside assistance in your booking, here are the phone numbers depending on how you booked with us:
We recommend that you setup roadside assistance with the listing app. If not, you can setup an account with Coach-Net on your own.
This is a 2022 Thor Sequence 20A.
It is built on a Dodge Ram Promaster 2022.
We include access to 24/7 chat support with a mechanic in case you need on-demand text support with mechanical issues.
We include an OEM Diagnostic tool to tell you what is wrong if you see the check engine light. Plug it here to see what the issue is.
To set expectations, you have to add roadside assistance and insurance coverage level as an add-on on most of our booking platforms in addition to the daily booking rate.
Tire repair cost
In the event that there is a tire replacement, make sure to tell the roadside assistance to bring a tire so they can replace it on the spot without having to tow the van and further delay your trip. You will have to pay the cost of the tire and the labor of the replacement.
We cannot offer a refund if your trip ended early due to an accident.
The van will not lock if a door is not fully closed. Make sure that all doors are closed and try again.
This is known to happen when you reach speeds above 65 due to the high wind speeds. If this happens, tuck a towel under the bar like this:
This may happen if a fuse blows out. To fix the fuse, take the following steps:
There is a safety lock to prevent the awning from opening if the van engine is on. Make sure that it is off.
There is a unique safety lock that will not allow the van to turn on if the swivel seats are turned.
This is a power-saving feature that happens when you press “<” until you see “OF” and then press “EXT” on the tablet.
To disable this, press 1 and hold for 3 seconds. After this the tablet should no longer shut down completely, but may dim the screen when not in use.